Iso services industry

The services provided can include such things as an office or house cleaning, heating and air conditioning installation or repair, storage, plumbing repair, accounting, temporary or subcontracted workers, restaurants, computer repair, and IT services, just to name a few of the nearly endless list.

One of the main keys to success for any company is providing quality service to their customer. This is especially true for a company where service is their business. If poor or inconsistent service is given to the customer, it is very likely that they will be looking for another company to provide that service to them in the future. Therefore it just makes good business sense for those companies in the service industry, whose product is service, to embrace the ISO standard.

Companies that provide a service to a customer need to have an established quality management system such as ISO It provides them with the structure of having documents controlled so that all personnel is working with the same procedures and forms. The processes that are being used by personnel in the company are the same, have been reviewed and approved by management so that they know what to expect. It is also important to have those processes documented and accessible to employees so that they can be referred to when questions arise.

You also want new employees to be trained in those procedures so that they are doing the processes the same way as others. How about the quality of the service that is provided? Somehow you need to know if the services provided met the criteria that are expected. It is no different than making sure that the window shade that you receive from a company will work as you expect it to. ISO develops International Standards that help ensure that services are of a consistent, high quality.

This has a number of benefits:. For consumers, it means you can have more confidence in all types of services ranging from phone bills to tourism. For business, ensuring a good quality service helps differentiate your business from the competition, bringing concrete economic benefits. In addition to the services-specific standards shown below ISO also develops standard in the areas of training, tourism, leisure and hospitality services, transport, and services for consumers.

Covering almost every sector you can think of, from Assistive products to Zinc alloys, ISO has over technical committees. Below we've listed just a handful that we think will be of particular interest to you. If it doesn't have what you're looking for, you can find the complete list of technical committees here.

Visit the ISO Store to buy more standards. ISO Certification for Construction Companies ISO standards can provide your construction business with robust management systems covering a range of processes. ISO Certification for Small and Medium-sized Enterprises Improve the quality of the services you provide, reduce costs and increase efficiency through an ISO certified management system. ISO Certification for Cleaning Companies ISO certified management systems can help you improve processes, reduce costs, and enhance customer confidence in your services.

ISO Certification for Recruitment Companies Gaining a competitive edge is key to succeeding in the fast-paced recruitment market and businesses need to exploit every opportunity to get themselves noticed. ISO Certification for Care Companies ISO certified management systems can help you improve the quality of the care you provide, reduce costs and increase efficiency by reforming processes.

ISO Standards for the Manufacturing Industry ISO standards can provide your manufacturing business with robust management systems covering a range of processes. Contact Us. Other benefits include: Improved processes Reduced errors Increased customer retention Reduced costs Increased employee morale and retention.

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