Feedback and questions are always welcome. All rights reserved. Do not reproduce without written permission. About Michael Milette Contact Me. Privacy Policy Terms and Conditions. Search for:. Mike's Draft Article Bin. Net Computing About Contact. The actual problem with my computer was that I was running "Enhanced Protection Mode". Try setting the Advanced tab in your Internet Options to "Restore advanced settings" and see if it helps after you reboot. Note: Do not click on the "Reset I did that once and had to rebuild my entire IE screen icons.
Fortunately I had a screen shot of it. After months of operating fine, my computer can not open Adobe pdf files forms, manuals, etc. Please exit and try again. The problem seems to be a trial version of Adobe Acrobat 8 that came on the laptop Sony VAIO that expired - seems the problem began about the same time. We've tried to uninstall the Acrobat 8 - but get a message that a program must be selected to be deleted - it does not allow the acrobat 8 to be selected.
This thread is locked. You can follow the question or vote as helpful, but you cannot reply to this thread. I have the same question Report abuse. Then double-click the program icon for the bit version:. Reader or Acrobat could be damaged. Repairing the installation is a quick troubleshooting safeguard. If none of the solutions in the previous sections solve the issue with viewing PDFs, you can try the following advanced steps.
For example, on some systems, the add-on appears when you select Run Without Permission. If the button says Disable, then the add-on is already enabled.
This button toggles between Enable and Disable, depending on the status of the selected add-on. Make sure that File reads "nppdf Create a user account that has the same permissions as the account you use when the problem occurs.
Or create a local administrator account. If the problem doesn't recur when you log on to the new account, then the original user account could be damaged. For information on setting up a user account, refer to the following resources or contact your network administrator:. Windows XP: To add a new user to the computer. Disclaimer: The registry contains system-related information that is critical to your computer and applications. Before modifying the registry, be sure to make a backup copy of it.
Adobe doesn't provide support for problems that can arise from improperly modifying the registry. Adobe strongly recommends that you have experience editing system files before you modify the registry. For more information about the registry, see the Windows documentation or contact Microsoft. If Acrobat or Reader isn't installed in the default path, make sure that the key's Default value points to the actual location. For a video demonstration of the procedure, see Check the correct registry path.
Type the default path listed above in the "Value data" for your product. It is possible that this key is damaged, is pointing to an obsolete version of Acrobat or Reader, or is pointing to a third-party PDF viewer. Right-click AcroExch. Document and choose Delete ; make sure that you have the correct key, and click Yes on any prompts. For instructions, see the documentation that came with the web server, or see this Microsoft support article.
Legal Notices Online Privacy Policy. Troubleshoot viewing PDF files on the web Search. Solutions to common issues viewing PDFs from a website. Common symptoms when you can't view a PDF on the web:. Please exit and try again. Update Reader or Acrobat.
Open Reader or Acrobat. Repair Reader or Acrobat. Enable the browser plug-in. Safari Mac OS X. Internet Explorer Windows. In the Show pop-up menu, select All Add-ons. Firefox Windows. Click the General tab, then click Manage Add-ons.
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